My personal practice—built one-to-one
During my time as a judge, I was reminded daily of the impersonal and indifferent ways a large government bureaucracy can neglect the people it is designed to serve. There were quotas to be met and pressures to write decisions quickly. I made a choice to build Brum Immigration in the opposite way. My goal is to have a direct, one-to-one relationship with all my clients, and never to delegate the crucial details of their cases to someone else. This is why I limit my practice to a select number of clients.
My reputation. My unique experience.
I was appointed and served during both Conservative and Liberal governments, earning a reputation for compassion and for protecting the integrity of the system.
Over 11 years, I gained rare insights into the decision-making mindsets of the immigration and citizenship officers, the very capable gatekeepers to Canada.